Privacy policy.
Effective Date: November 2025
Company: Multicon Group Pty Ltd
Website: www.multicongroup.com.au
1. Overview
Multicon Group Pty Ltd (“Multicon”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy outlines how we collect, use, store, and protect information when you visit our website, contact us, or engage our building services.
By using our website or providing your information to us, you consent to this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information — including your name, phone number, email address, business name, and project details that you submit via our contact form or email.
Project Information — such as plans, specifications, or site details provided during quoting or consultation.
Website Usage Data — including cookies, analytics, and traffic data (e.g. browser type, device, time on site) to help improve user experience.
We only collect personal information that is reasonably necessary for us to provide our services or respond to your enquiry.
3. How We Use Your Information
We use collected information to:
Respond to your enquiries and provide quotes.
Deliver building, fit-out, and construction services.
Manage client relationships and communicate updates.
Improve our website and customer experience.
Meet our legal, insurance, and regulatory obligations.
We do not sell, rent, or trade your personal information to third parties.
4. Disclosure of Information
We may share information with trusted third parties where necessary to deliver our services — such as subcontractors, suppliers, insurance providers, or consultants — but only to the extent required for the purpose.
All third parties are expected to comply with Australian privacy laws and maintain confidentiality.
5. Data Storage and Security
Your information is stored securely on password-protected systems and cloud platforms that comply with Australian data-protection standards.
We take reasonable technical and administrative measures to safeguard your information from loss, misuse, or unauthorised access.
6. Cookies and Analytics
Our website may use cookies and third-party analytics tools (e.g. Google Analytics) to collect non-identifiable data about user activity.
You can choose to disable cookies in your browser settings; however, this may affect certain website functions.
7. Access and Correction
You may request access to the personal information we hold about you, or ask us to correct inaccurate or outdated information, by contacting us at projects@multicongroup.com.au.
We will respond to all requests within a reasonable timeframe.
8. Links to Other Websites
Our website may contain links to external sites.
We are not responsible for the privacy practices or content of those websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal obligations.
The latest version will always be available on our website with the effective date clearly shown.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:
Multicon Group Pty Ltd
projects@multicongroup.com.au
Melbourne, Victoria
0407 877 877